Welcome to

Catshack

Luxurious Cat-only Retreat in Narre Warren North.

A calm, nature-filled heaven designed exclusively for our feline friends! Book your cat’s purr-fect getaway today at Catshack – the purr-fect cattery and cat boarding in Melbourne south-eastern suburbs!

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Apr 2025
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Legend
Fully Booked
Some Vacancies
Available
Apr 2025
Mo
Tu
We
Th
Fr
Sa
Su
1
2
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Legend
Fully Booked
Some Vacancies
Available

“I couldn’t be more pleased with Catshack. I just picked up my older cat after 12 nights of boarding and she is happy and well. Very clean, organised and well managed. I would definitely use them again 🤓👍”

“What a fantastic safe and friendly environment to entrust your fur babies with.The team were absolutely fantastic with our two cats. Would highly recommend the service and would definitely leave my babies in their care again.”

“Great service from passionate, cat-loving staff. Our cats were well looked after and we were kept up to date with their well being with updates as we requested them.
Overall a fantastic experience that I would highly recommend.”

Nestled in over an acre of greenlands in Narre Warren North, Victoria, Catshack offers luxurious, modern and caring cat boarding for every type of cat.

Our cat boarding facilities are designed and built to replicate a standard residential home environment, climate-controlled for extra coziness, and round-the-clock care with our passionate staff. So you can enjoy your getaway stress-free, knowing your furry friend is enjoying their vacation at Catshack!

Our Cat Care Standards

We’re Cat-Only Facility

As a cat-only facility, the sounds of birds, ducks and frogs surround the building, ensuring maximum comfort for our guests.

Safe and Secure Environment

Our cattery is secured by electronic gates, 24/7 video surveillance and double-door entrance to prevent any potential escape artists from making any cheeky plans!

Tailored Diet and BYO Discounts

Tailored diet (as per at home) for every guest and a discount if you provide your own food.

Expert Care

Professional and attentive care by our passionate and caring team.

Play and socialisation

Unlimited cuddles, brushes and pats (we don’t charge for love!)

Secure Outdoor Access

All rooms have individual outdoor enclosures and windows.

100+ 5 Star Google Review...

Amy C
I had an amazing experience with boarding my cat, Winnie, at the cat shack. I was very nervous about leaving her for a week, as she hasn’t been alone for any longer than a day before. But the staff at the cat shack were so understanding and kind. I loved seeing the updates on Facebook while on holiday! Winnie looked so happy and comfortable. They let me send her with some of her favourite things from home (her beds and toys). The cattery was so clean and the rooms for the cats are a great size, and includes an outside area for the cats. Winnie came home happy and stress free. I will 100% be using the cat shack again when I go away next. It’s great having peace of mind for your little fur baby.
Ramon Peanuts
Don’t send your cats here. Because if everyone sends their cats here then there will be no vacancy for our cats next time. Now in all seriousness, can’t recommend Catshack enough to cat owners. We didn’t go traveling in the past 4 years because it was really difficult to find a cattery which we can trust. We were so glad that our veterinarian recommended Catshack to us. Very good first impression when we did the inspection. This place is super clean! We were away for 2 weeks, got Instagram photos of our cats twice/week. Our cats were fed high quality food. Catshack also keeps a strict bowel chart which is very important. When we picked up our cats we could tell they were looked after well and they were not stressed. They could relax there. Staff member (James) is super friendly and helpful. He answered all our questions very patiently. The price is very reasonable too! Our cats will definitely go there again next time!
Caroline Hilderbrandt
Catshack has been nothing but a positive experience every time we have left our cats there. Everyone who works there is passionate about their jobs and the cats even more. We all hate leaving our beloved pets anytime but at Catshack you leave there feeling confident they will be looked after perfectly. They are trustworthy, extremely kind and completely caring oh and I forgot to throw in very reasonably priced. Everyone clearly feels the same about this place just read all their reviews before mine.
Adrian Grayson-Widarsito
My 3 year old cat stayed here for the first time. The staff were lovely and I can tell they really care for the cats that board with them. Will definitely be returning!
E L T H A N
We recently had the pleasure of boarding our beloved cat MAHALAH at Catshack and we couldn't be happier with the experience. The staff were friendly, knowledgeable, and clearly passionate about caring for animals. The facilities were clean, spacious, and well-maintained, providing a comfortable and safe environment for our cat to stay in. We appreciated the regular updates and photos that were posted on their instagram page during our cat's stay, giving us peace of mind knowing that she was well taken care of. The staff also took the time to get to know our cat's personality and preferences, ensuring that she received the individualized care and attention she needed. Special mention to Ella, for going above and beyond! Thank you so much for everything! Overall, we highly recommend this cattery to anyone looking for a reliable and trustworthy place to board their cat. We will definitely be returning in the future and I am grateful for the excellent care provided to our baby cat Mahalah.
Mark Thompson
I cannot recommend Cat Shack highly enough. James, Madi and the whole team were brilliant and made it so reassuring to leave my best mate Beau in their care whilst we were overseas. The accommodation is first class (I may have to refurbish his outside run/enclosure at home as he's now used to 5 Star 😊) but their genuine care and love of their precious guests is obvious. I will be definitely using their services and recommending to my friends and family. Thanks, Mark (and Beau)

Catshack Features

The Purr-fect Cat Accommodation for Your Furry Friend!

We take extra care to ensure that the appropriate room is selected for your family member, according to their size, age, fur-type and temperament!

Climate Control

For year-round comfort…rain, hail or shine.

Selection of Room Sizes

Choices of smaller rooms (perfect for that one, shy moggy) to large rooms for those families of felines who like to hang out together

Pheromone therapy use

Use of pheromone therapy (vet recommended) to minimise stress and anxiety and to expedite the settling in period;

Daily Housekeeping

Rigorous cleaning regimes using F10 products to ensure no cross-contamination.

Calming Music and Night Lights

Maximum comfort for those of us a little scared of the dark.

Individual outdoor enclosures

Individual outdoor enclosures with soft, artificial grass and furniture for sun-bathing and fresh air (accessed via lockable cat doors)

Entertainment and Love

  • Multi-level cat trees and other fun cat toys
  • Brushing, pets, cuddles and loads of love

Regular Updates

Updates via email, Facebook and Insta can be provided to reassure our human family members that all is well!

*This is generally done mid-week and again over the weekend.

What does a day at Catshack look like?

Catshack is NOT the kind of cattery where guests are left alone in cages for the entire day. The general routine at Catshack is designed to maximise human interaction, just as it would be experienced at home!

Take a peek at our feline guest’s diary:

AM
Room Service!

Brekkie (after a wake-up cuddle), and rooms are cleaned early in the morning.

Throughout the Day
Cuddles and Play

Love, cuddles, brushes and pats - all the 1:1 time. Well deserved!

5.30PM
Dinner and Cuddles

Dinner is usually served around 5.30pm, special room service complete with more love and cuddles

7PM
Winding Down

Settled in for the night around 7pm. All cat-doors and windows are closed.

PM
Turndown

Turn-down service with late night snacks, reassuring cuddles before night lights are switched off on 3, 2, zzzzzzzzzzzzzzzzzzz…..

Frequently Asked Questions

At Catshack, boarding includes everything your cat needs for a comfortable, enjoyable stay.

Here’s what’s included:

  • Climate control for year-round comfort;
  • Choices of smaller rooms (perfect for that one, shy moggy) to large rooms for those families of felines who like to hang out together
  • Use of pheromone therapy (vet recommended) to minimise stress and anxiety and to expedite the settling-in period;
  • Rigorous cleaning regimes using F10 products to ensure no cross-contamination;
  • Calming music;
  • Night lights, for those of us a little scared of the dark
  • Individual outdoor enclosures with soft, artificial grass and furniture for sun-bathing and fresh air (accessed via lockable cat doors);
  • Opening windows complete with cat-proof fly wire!;
  • Multi-level cat trees and other fun cat toys;
  • Brushing, pets, cuddles and loads of love.
 

Read more about Catshack’s accommodation.

At Catshack, we believe every step should be taken to minimise the stress and disruption associated with boarding. As such, we aim to provide your cat(s) with the diet they usually receive and will feed them at their usual times.

We are able to provide any cat food (wet and dry) available from supermarkets and other pet retailers.

  • Special/prescribed diet: If your cat requires a special/prescribed diet, we ask that this be supplied, and a discount will be applied to the booking fee.
  • Supplying your own food? Let us know! A 5% discount will apply to the booking.

Yes! You are welcome to bring your own food. A 5% discount will be applied to your booking if you bring your own food.

Please note: if your cat requires a special/prescribed diet, we ask that this be supplied.

To make your cat’s check-in/out and stay as comfortable as possible, please note:

  • Vaccination records: up-to-date records are required (please see our vaccination policies on our Health and Wellbeing page)
  • Medications: If your cat requires any medication, please bring a detailed schedule and extra dosage in case of late check-outs
  • Cat carrier: we respectfully request that all cats arrive and depart in a suitable cat carrier. We can store your cat carrier at Catshack throughout the boarding period.

You are welcome to bring your cat’s favourite blanket or toy. The familiar smell will comfort your cat while they settle in. However, we can’t guarantee that the toy or blanket will come home with you. So, if your cat has an extra special toy or blanket, we recommend to leave it at home.

Medications (including sub-cutaneous injections) can be administered at no additional cost.

All medications must be:

  • provided by the owner
  • clearly labelled with dosage and administration details from your vet.
  • We would be grateful if tablets are pre-cut according to dosage instructions.

For cats requiring injections:

  • our policy is to use a needle a maximum of two times.
  • Please ensure you provide an adequate supply of needles for the duration of the stay.
  • Diabetics: Our preferred time for insulin administration is 0730 and 1930.


Please ensure there are extra medications and injections available for us should the collection of your cat be delayed.

Every guest must have a current vaccination prior to checking in. Cats that have not been vaccinated for more than 12 months should be vaccinated no less than ten (10) days before arrival.

The minimum vaccination for boarding is F3 – we are unable to accept cats with the F2/Ducat vaccination.

By law; vaccination certificates must be sighted by Catshack upon or prior to arrival. If you are unable to locate the certificate, please request your vet email us a copy prior to your booking at Catshack.

Please note we are unable to contact vet clinics for these details by telephone.

Please note we are unable to accept entire males (not desexed) into the facility.

Catshack is located at in rural Narre Warren North, Victoria, over an acre of greenlands.

Our address is 165 Heatherton Road, Narre Warren North Vic 3804.

We welcome you to schedule a time with our friendly team to tour our accommodation and facilities here at Catshack.

Contact us to schedule a tour.

Ready to Book Your Furry Friend’s Happy Getaway?