Overview
165 Heatherton Road, Narre Warren North 3804
Phone: (03) 9700 6003
Email: admin@catshack.com.au
M – F: 9am – 11:45am & 4pm – 5:45pm
Sat: 9am – 11:45am
Sun: 10am – 11:45am & 4pm – 5:45pm
Public Holidays: CLOSED
*AM collections only on day prior to Public Holiday
Inspections welcome by appointment with the exception of Sundays.
Based on over an acre in rural Narre Warren North, Catshack offers luxurious, modern and caring accommodation for every type of cat. The facility consists of individual rooms designed and built to replicate the usual home as much as possible. Walls are fully-plastered to prevent any cross-contamination and to minimise stress. The floor is sealed, soft vinyl and opening windows complete the feel. The facility is climate controlled to ensure maximum comfort for all our guests.
You can be assured that at Catshack, your cat or kitten will receive that individual attention they are used to in their own home. As a cat-only facility, the sounds of birds, ducks and frogs surround the building. A double-door entrance provides shelter from the elements for our guests when they arrive/depart and prevents any potential escape artists from making any plans!
Safety
Our cattery is secured by electronic gates to the property with 24/7 video surveillance to both facilities, the driveway and the car park – accessible to management from anywhere.
We have an industrial generator to power the facility (including heating and cooling) in the event of a power outage.
We have consulted with the local CFA and are prepared with a fire management plan in the event that a grass/bush fire should threaten local surrounds.
Catshack is NOT the kind of cattery where guests are left alone in cages for the entire day:
The general routine at Catshack is designed to maximise human interaction, just as it would be experienced at home!
- Guests are fed brekkie (after a wake-up cuddle!), and their rooms cleaned early of a morning;
- Throughout the day (morning AND afternoon), there is love, cuddles, brushes and pats – all the one on one time they deserve;
- Dinner is served usually around 5:30pm – this includes room service complete with more love;
- Guests are settled for the night around 7pm when all windows and cat-doors are closed; late night snacks are provided and again, reassuring cuddles before the night lights are switched on….zzzzzzzzz!
Catshack provide regular (generally twice weekly) updates to the human families of all guests via the Catshack Facebook page, Instagram or emails – complete with pics!
Why consider Catshack for your furry family?
- We don’t move our guests from room to room;
- Tailored diet (as per at home) for every guest and a discount if you provide your own food;
- We don’t charge peak rates for Easter, Christmas & school holidays;
- We don’t charge for medication administration;
- We don’t charge for brushes and pats;
- We don’t charge more than a 2 night minimum throughout the year;
- All rooms have individual outdoor enclosures and windows;
- Climate control – no need for heat lamps in Winter & cool during Summer;
- Open 7 days/week (except public holidays);
- A passionate, caring and small team!
Catshack is a registered member with the Pet Industry Association of Australia.
*Please note, we are unable to accept entire males into the facility
View our Boarding Terms and Conditions:Terms-Conditions-May-2024